Articles on: Exchanges & Returns

How much time do I have to make a return?

How much time do I have to make a return?


Return conditions


For online orders, you have 14 days to tell us you wish to withdraw, starting the day after you receive your order. If your order arrives in several parcels, the period starts the day after you receive the last item. If the deadline falls on a Saturday, Sunday, public holiday or non-working day, it moves to the next working day.
You then have 14 days from notifying us to send your items back.
If you were offered a longer period at the time of purchase, it still applies to your order.


  • Items must be unworn, unwashed, with their original tags and packaging.


  • You can return your item via our online returns portal or directly in-store.


If you have any questions about the return process, our support team is here to help !

Updated on: 04/11/2026

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