noyoco Helpdesk
  • English
  • French
Go to website
Back
Articles on:Exchanges & Returns
Everything You Need to Know About Our Exchange & Return Policies

Categories

  • Our Approach
  • Order
  • Getting Ready for Your Purchase
  • Exchanges & Returns
  • Stores
  • Return Policy
    How to Make a Return? At Noyoco, we take our carbon footprint seriously. To limit unnecessary returns, we encourage you to order only the items you truly need. A size guide is available to help with your choice, and if you’re ever in doubt, our support team is here to assist you! How to proceed? Register your return: All returns must be registered on our dedicated portal. Visit noyoco.com/a/return or click the "Return" link at the bottom of the siFeatured
  • How much time do I have to make a return?
    How much time do I have to make a return? At Noyoco, we want you to take your time and feel confident about your purchase. That’s why we’ve extended the legal return period from 14 to 30 days for all orders placed on our website. Return conditions Returns must be made within 30 days of receiving your order. Items must be unworn, unwashed, with their original tags and packaging. You can return your item via our online returns portal or directly in-Featured
  • In-Store Purchase Policy
    In-Store Purchase Policy At Noyoco, we’re committed to offering high-quality products that meet your expectations. To ensure smooth stock management and collection flow, we apply the following in-store policy: Final sale: All purchases made in-store are considered final and are not eligible for refunds. Exchanges available: If something doesn’t work for you, we’ll be happy to offer an exchange. You can choose another item of equal or greater value (just pay the differeFew readers
  • Can I return an online order in-store?
    Can I return an online order in-store? Yes, you can return an order placed on our website directly in-store! Just follow these simple steps: Register your return: Head to our return portal at noyoco.com/a/return or find the link in the footer of our website under "Returns". Select "Drop off in store": When registering your return, choose the in-store drop-off option. Bring your item to the store: Once your return is confirmed, yFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025noyoco HelpdeskWe run on Crisp Knowledge.